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Terms & Conditions
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Review Harbour Terms & Conditions
General Terms and Conditions
1. Acceptance of Terms
Review Harbour provides a platform allowing users to:
• Search for and review local businesses.
• Contact businesses.
• Share feedback about their experiences.
By using Review Harbour’s services (as a member of the public, client, business, or other entity), you agree to these terms and conditions (“Terms”), forming a binding contract with Review Harbour. If you do not agree, you must not use our services.
2. Key Definitions
• “Clients”: Individuals using the service to search for businesses, contact them, or leave feedback.
• “Business/Firm”: Registered entities, including sole traders, companies, or partnerships, permitted to use the service.
• “Service”: The online and telephony platform enabling users to search, review, and connect with businesses.
• “User”: Anyone using the website or services.
• “Review Harbour”, “us”, “we”, “our”: Refers to Review Harbour and its website, www.reviewharbour.com.
• “Website”: The platform located at www.reviewharbour.com, including all pages, content, and subdomains.
• “You” and “Your”: Refers to any person or entity using our services.
3. Nature of the Service
Review Harbour provides information about businesses and features that allow Clients to:
• Search for businesses.
• Review businesses.
• Contact businesses directly.
The presence of a business on the platform does not imply approval, endorsement, or recommendation by Review Harbour. Clients are responsible for:
• Selecting and engaging businesses.
• Negotiating fees and terms.
• Assessing the suitability of business services and recommendations.
The service is free for consumers. While Review Harbour may perform checks on registered businesses, this is not guaranteed. Review Harbour does not provide financial, legal, or regulated advice.
4. Information Accuracy
While we strive to ensure the accuracy of information on our platform, Review Harbour does not guarantee it. We are not liable for losses arising from errors or decisions based on such information. The content on the website is for general guidance and does not constitute professional advice.
5. Website Use and Content
You agree to use the website lawfully and in a way that does not infringe others’ rights or enjoyment. You are responsible for any content you upload, post, or share and agree not to post content that:
• Is false, misleading, or infringes on others’ rights.
• Promotes illegal products or services.
• Contains harmful software or offensive material.
Review Harbour reserves the right to edit, remove, or disclose content violating these terms. We may verify relationships between businesses and reviewers to prevent fraudulent reviews. Suspended accounts will still incur subscription fees during investigations.
6. Reviews
Clients may leave reviews for businesses they’ve interacted with, regardless of whether they become paying clients. Reviews must comply with our content guidelines. Review Harbour may verify and remove reviews deemed inauthentic or inappropriate but is not liable for harm caused by false feedback. Suspected fraudulent reviews should be reported immediately.
7. Third-Party Links
The website may contain links to external sites. Review Harbour is not responsible for the content or accuracy of these sites and disclaims liability for losses resulting from their use.
8. Intellectual Property
All intellectual property on the platform, including designs, text, databases, graphics, and trademarks, belongs to Review Harbour. You agree not to:
• Reproduce or exploit any part of the service for commercial purposes.
• Use automated tools to extract data from the platform.
Users retain rights to their uploaded content but grant Review Harbour a license to use, display, and manage it as needed. Content provided by third parties may not be used without their express consent.
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For further inquiries or concerns about these terms, please contact us through our website’s contact page.
Terms and Conditions
9. Dealings between Users Your interactions with organizations and/or individuals through the Website, including agreements regarding the delivery of and payment for products or services, and any associated terms, conditions, warranties, or representations, are solely between you and those organizations or individuals. Review Harbour is not responsible or liable for any loss or damage resulting from such dealings.
If a dispute arises between you and one or more other Users, you release Review Harbour, its officers, employees, agents, and successors from any claims, demands, or damages (actual, consequential, special, or otherwise) of any kind or nature, whether known or unknown, suspected or unsuspected, disclosed or undisclosed, related to such disputes or the Service. You also agree to indemnify Review Harbour and its agents (“Indemnified Parties”) against any losses, damages, expenses, or claims arising out of such disputes.
While Review Harbour may investigate complaints at the request of a Client or Business, it is under no obligation to intervene in disputes between Users.
10. Preventing Abuse To ensure a positive user experience, Review Harbour may contact you periodically to verify compliance with obligations and to maintain the quality of the Service. You agree to respond promptly and truthfully to any reasonable inquiries.
11. Disclaimer of Liability Review Harbour does not recommend, endorse, or guarantee the businesses listed on the Website or the advice they provide. It is the Client’s responsibility to:
• Select an appropriate Business.
• Agree on engagement terms with the Business.
• Assess the suitability of any recommended products or services.
Review Harbour does not vet or conduct checks on Businesses and disclaims any warranty regarding their competence or qualifications. The Services are provided “as is” and may not meet individual requirements. Review Harbour is not liable for:
• Losses caused by other Users, inaccurate information, or breaches of the Terms.
• Indirect or consequential losses, including loss of profits, business, or goodwill.
• Viruses or harmful components on the Website.
12. Indemnity You agree to indemnify Review Harbour, its officers, employees, and service providers against claims or demands arising from content you submit, your use of the Service, or violations of the Terms or others’ rights.
13. Limitations on Service Review Harbour may impose limits on the use of the Website, including content retention, maximum message sizes, and access frequency. It reserves the right to modify or discontinue the Website without liability.
14. Termination or Restriction of Service Review Harbour may terminate or restrict your account, block your email, or remove content without notice if it believes you have violated the Terms. Neither Review Harbour nor its employees shall be liable for such actions.
15. Privacy Policy Review Harbour’s Privacy Policy governs how user information is collected and used. Use of the Website signifies your acceptance of the Privacy Policy.
16. Changes to Terms Review Harbour reserves the right to update these Terms. Continued use of the Website signifies acceptance of the updated Terms. Significant changes will be notified via the Website or email.
17. Waiver Rights under these Terms are only waived in writing. Failure or delay to exercise a right does not constitute a waiver, nor does partial exercise restrict further exercise of rights.
18. No Partnership or Agency These Terms do not establish a partnership, joint venture, or agency relationship between parties. Each party acts independently.
19. Third-Party Rights These Terms do not grant rights to third parties under the Contracts (Rights of Third Parties) Act 1999.
20. Governing Law & Jurisdiction These Terms are governed by English law, and disputes are subject to the exclusive jurisdiction of the English courts. If any provision is deemed illegal or unenforceable, the remainder remains in effect.
Business-Specific Terms
1. Acceptance of Terms By submitting an online profile, you agree to comply with the general terms above.
2. Term [Details to be added]
3. Completion of Profile You must complete your profile accurately and promptly update it with any material changes. Notify Review Harbour of any changes affecting your eligibility to use the Service.
4. Cancellation
• Your Right to Cancel: You may cancel your business profile at any time.
• Cancellation by Review Harbour: Review Harbour may cancel your profile without notice.
• Cancellation for Default: Review Harbour may terminate your profile immediately if you commit an Event of Default, such as ceasing services, non-compliance, or involvement in disputes that harm the Service’s reputation.
5. Client Management Review Harbour may verify user reviews and monitor behavior to ensure compliance with these Terms. It may investigate complaints or disputes between you and Clients and take action at its discretion.
6. Accuracy of Information You confirm that all profile details are true and accurate. You must comply with applicable laws and regulations in providing services.
7. Feedback Client feedback may be published on the Website. If you believe feedback is inauthentic or inappropriate, notify Review Harbour for investigation. Actions regarding feedback are at Review Harbour’s discretion.
8. Use of Information in Promotional Material By registering, you grant Review Harbour permission to use your profile, photo, and feedback in promotional materials.
9. Intellectual Property Rights All intellectual property in materials created for the Service belongs to Review Harbour. You may not use the “Review Harbour” name, trademark, or logo without prior consent.
Disclaimer Regarding Business Verification
By using Review Harbour, you agree to these terms and acknowledge that business verification is not a substitute for personal judgment and further investigation when necessary.